Rob, I get the brain, eyes and heart bit. But in fairness to CGS I don't think they have told us we must like it. Isn't the whole idea to present a consistent numerical grading system. Now that's where I think it falls down in terms of eye appeal etc. For my liking it's just a little to clinical. I would like to know do others think it's working? In other words are three graders or whatever achieving the consistency they are aiming for? Mark Mark I visited CGS in Kent last year and they were very accommodating. One of their graders (who was not a dealer) spent 2 hours with me going through their grading process and answering my many questions. The detail is in the TPG... sub-forum. If anyone fancies doing the same I believe you would be welcomed, their 'benchmark' coins are a joy to hold/behold. I have submitted around 50 coins to CGS over the last 2 years (I did say 70 the other day but I was wrong), mainly either for authentication or in the hope of realising a higher price when selling (which I believe I have, although it is impossible to be certain). The only coins I have bought slabbed are those that I have deemed to be under-priced for various reasons, including under-graded, mis-attributed, or rejected for too-harsh reasons. With only 30-something thousand coins graded, their population reports are worthless for many years/denominations/varieties, but their database is a valuable resource (you don't have to have submitted a coin for grading to access this). Their pics in the early years are poor (or their grading was lax, or both) but on the whole I have found them to be strict but consistent. Their invention of a 1-100 grading scale was/is a risky strategy, and they don't assign two-thirds of the available numbers to any coins they assess. They have done me 2 massive favours over the years in rejecting expensive suspected fake coins I then could send back to the dealers/auction houses for a refund, without that backing I would have struggled. I agree there is a real and present conflict of interest between CGS and their major shareholder London Coins, the conflict does not go away just because they declare it or the same people work for both businesses. I have many more pros and cons comments from my experience with them, I think I know how and when to use them/buy/sell CGS coins, or not! Edit - eye appeal and strike are both taken in to account in their grading process