That facility could well be useful as I've had one go missing now. A nice 1856 PT penny sent by next day tracked delivery on Saturday, and when I went into track and trace earlier, marked as "delivered" at 12:44pm - but no package and no red and white card. I would have been in but had to go into the office today, so didn't return until about 2:30pm, when I made the discovery.
Called Royal Mail and they said they have to give it until 9pm tonight, and if it still hasn't arrived, then to call back tomorrow. Well it's definitely not going to miraculously turn up between now and 9pm, so I'll be calling back tomorrow. I had two observations for the person who answered the phone, 1/ Website says "Delivered 12:44pm" statement of fact, so why the need to mess about, although I appreciated it wasn't her fault, and 2/ why wasn't a red and white card left anyway?
I reckon the guy (not the usual as the writing on the scanner is different) either put it back in his bag without thinking, or left it at the wrong house. Either way, damned annoying.
If I can't get it sorted then I've lost a nice coin, and possibly £287 down the shitter to boot.
Yours,
Highly unamused