Hello
Can anybody advise on the following experience I have had with importing coins. I won a lot on the Heritage Auctions site and the coin was shipped from the USA to U.K. By UPS. The package was held by UPS for two weeks at their East Midlands depot with the claim being that there was insufficient information on the import declaration for it to be processed however; the package clearly stated that it contained a non-gold numismatic collectors item. UPS made no attempt to contact me and I only became aware that they were holding the package when I checked the tracking data. I then received conflicting information from them that caused further delays. The upshot of this was that they charged me £78.00 for ''storage fees'' in addition to the correct import VAT of 5%. Has anyone else encountered this issue and who is at fault, UPS or U.K. Customs dept.?