Quick Q about PCGS and returning your coins...

[evansuk2000 5]

How do you arrange this? I'm paying for FedEx to take them there, do PCGS just charge your card for the return postage? On the submission form it says to contact them to discuss, butno reply to email and the French lady can't speak English...so confused!!!

[1949threepence 3,368]

I don't know, unfortunately, as I've never used them.

What you say though is enough to put anyone off. The process shouldn't be this time consuming, difficult and inconveniencing for the end user.

The steps should be sequentially laid out, as well as crystal clear, with a helpline to someone who can speak English and knows what they're on about That way there's no confusion. 

 

 

 

    

 

Edited February 21, 2017 by 1949threepence