Royal Mail track and trace website down

[1949threepence 3,368]

....and has been for over 48 hours. 

We are told that tracking can still be done on the Royal Mail app, but when you look it's totally unclear which one.

[Coinery 1,248]

On 11/12/2022 at 8:55 AM, 1949threepence said:

....and has been for over 48 hours. 

We are told that tracking can still be done on the Royal Mail app, but when you look it's totally unclear which one.

Still down! I downloaded the app., but will be deleting it, just as soon as the site’s back up.

[1949threepence 3,368]

44 minutes ago, Coinery said:

Still down! I downloaded the app., but will be deleting it, just as soon as the site’s back up.

I did try with the app - direct from the link on the faulty website - but was told that both my android devices were both incompatible. Even though my tablet and phone are less than a year old. Virtually new. 

Not good. 

[Michael-Roo 783]

Yes, I've just now tried to use their webpage too and after which noticed this thread in Google.

As Mike says: not good.

[1949threepence 3,368]

Still not working.

Ostensibly the site is back to normal. But as soon as you insert a tracking No, it checks to see if you're a robot by bringing up captcha. When you've clicked off the number of traffic lights, it then says there's a problem and to try again.

Hopeless.