Blocked ebay bidders

[Peter 615]

These Saps deserve a neck shot.I would happily dish out a slap.

[argentumandcoins 70]

The latest from an a***hole in the States who "bought" an Indian Head for less than £10 including postage (un-tracked of course). Posted first week of Feb and still not there. I offered to halve the loss with him or told him to open a dispute via paypal to reclaim the whole lot;

I will be opening a dispute monday if the coin does not show up. I am not happy at all you are making me do that. I will not accept half of my money when I recieved nothing. I would understand if it was less grade but I have NOTHING. On monday if I have no coin or full refund I will also be leaving negative 1star feedback.

Now I know what all of you that are only buyers are going to say, but, if you pay cash in the form of a cheque, BACS or PO for a coin do you risk the sender using standard untracked and un-insured post?

Surely this is always going to be a problem with untracked mail. If I was a seller, I'd just refund the full cost of untracked low value items going astray in the UK , and insist that UK items over £50, and ALL items shippped abroad, went via tracked mail.

In this instance, John, I would't risk negative feedback over such a low cost item sent abroad. Just learn from it and move on. Any rate, right or wrong, that's the way I would personally look at it.

I've also gotta say that, although I appreciate how you feel, I don't really think it's helpful to resort to name calling. If you were the buyer, you might be just as annoyed from their angle.

How many times do you think a seller should pay up to avoid negative FB? 10 claims this year so far. Regular buyers I have refunded and asked to send the money on if the coin turned up (1 did in Russia yesterday after 3 months!!!). Buyers not known to me have to submit to due process as Ebay/Paypal claim to monitor how many times a buyer claims non-receipt.

I will often make an offer to pay half back as a gesture of goodwill and that has been accepted on 2 higher priced lots to the States where the buyers have then gone on to spend quite a bit of money on my website because they appreciated my honesty and integrity (1 of those coins eventually turned up with the buyer who sent on the refund and the other is still MIA since December). The same offer of half was made to this buyer.

As for tracked post out of the UK.... Airsure is the only true tracked mail and is only available to a handful of countries. International Signed For is the alternative and once it leaves the UK it doesn't exist. The actual cost for Signed For less than 100gms (almost all coins) is £6.26 in Europe or £6.77 to the rest of the world. Add on my postage costs of 12p for envelope, coin holder and sellotape (not including time to wrap or the diesel required for a 22 mile round trip to the post office) and you can see why I charge £6.50 to Europe or £7 anywhere else.

Who among anybody on here would buy a coin for £7 or less and pay the same in postage? I think Peters xenophobic approach to selling is quite understandable.

As for the name calling.... as a man of honour I usually meet threats with the offer of extreme violence in return, unfortunately the cyber world means that the 40 yard heroes (people that used to shout abuse from a crowd and then run when I slowed down the car) can now do it in a spineless, faceless and nameless way from thousands of miles away. If I was the buyer I would either have paid for insured mail, taken the offer of splitting the loss, taken the loss on the chin or bothered to see whether or not the seller has a track record of non-delivery and then decided whether or not to submit a claim. As I said though, I am an honourable man....

[argentumandcoins 70]

I have just been contacted by another ebay member and customer of mine who tells me that the "buyer" in question is a scammer who has claimed non-receipt against 3 other sellers this month. Anybody who wants his details for their blocked bidder list drop me a PM.

No wonder he doesn't want to have to submit to due process!

[1949threepence 3,367]

The latest from an a***hole in the States who "bought" an Indian Head for less than £10 including postage (un-tracked of course). Posted first week of Feb and still not there. I offered to halve the loss with him or told him to open a dispute via paypal to reclaim the whole lot;

I will be opening a dispute monday if the coin does not show up. I am not happy at all you are making me do that. I will not accept half of my money when I recieved nothing. I would understand if it was less grade but I have NOTHING. On monday if I have no coin or full refund I will also be leaving negative 1star feedback.

Now I know what all of you that are only buyers are going to say, but, if you pay cash in the form of a cheque, BACS or PO for a coin do you risk the sender using standard untracked and un-insured post?

Surely this is always going to be a problem with untracked mail. If I was a seller, I'd just refund the full cost of untracked low value items going astray in the UK , and insist that UK items over £50, and ALL items shippped abroad, went via tracked mail.

In this instance, John, I would't risk negative feedback over such a low cost item sent abroad. Just learn from it and move on. Any rate, right or wrong, that's the way I would personally look at it.

I've also gotta say that, although I appreciate how you feel, I don't really think it's helpful to resort to name calling. If you were the buyer, you might be just as annoyed from their angle.

How many times do you think a seller should pay up to avoid negative FB? 10 claims this year so far. Regular buyers I have refunded and asked to send the money on if the coin turned up (1 did in Russia yesterday after 3 months!!!). Buyers not known to me have to submit to due process as Ebay/Paypal claim to monitor how many times a buyer claims non-receipt.

I will often make an offer to pay half back as a gesture of goodwill and that has been accepted on 2 higher priced lots to the States where the buyers have then gone on to spend quite a bit of money on my website because they appreciated my honesty and integrity (1 of those coins eventually turned up with the buyer who sent on the refund and the other is still MIA since December). The same offer of half was made to this buyer.

As for tracked post out of the UK.... Airsure is the only true tracked mail and is only available to a handful of countries. International Signed For is the alternative and once it leaves the UK it doesn't exist. The actual cost for Signed For less than 100gms (almost all coins) is £6.26 in Europe or £6.77 to the rest of the world. Add on my postage costs of 12p for envelope, coin holder and sellotape (not including time to wrap or the diesel required for a 22 mile round trip to the post office) and you can see why I charge £6.50 to Europe or £7 anywhere else.

Who among anybody on here would buy a coin for £7 or less and pay the same in postage? I think Peters xenophobic approach to selling is quite understandable.

As for the name calling.... as a man of honour I usually meet threats with the offer of extreme violence in return, unfortunately the cyber world means that the 40 yard heroes (people that used to shout abuse from a crowd and then run when I slowed down the car) can now do it in a spineless, faceless and nameless way from thousands of miles away. If I was the buyer I would either have paid for insured mail, taken the offer of splitting the loss, taken the loss on the chin or bothered to see whether or not the seller has a track record of non-delivery and then decided whether or not to submit a claim. As I said though, I am an honourable man....

Hmmm, bit of an impasse then. I can understand your frustration, but inevitably, such problems will always arise, especially with internationally posted items.

FWIW my only advice would be to not overreact in your reply to any negative feedback. From any other buyer's POV a conciliatory seller's reply to a buyer's aggressive feedback, always puts the seller on the moral high ground, whereas a eyeballing confrontational one, is very off putting (for me anyway). Buyers always hone in to read those few negative feebacks.

[£400 for a Penny ? 0]

[buyers always hone in to read those few negative feebacks.

Isn't that true and what does that say about our society ?

Is one defined by one's worst moments, however rare ?

I'm lucky, I'm still 100% after 8 years, both buying and selling, but probably only because I've had to swallow a few bitter pills whilst selling.

Do agree 100% with what 1949 is saying though, a putative buyer wants to see an oasis of calm, not a fist fight - however unfair/wrong that may be...

[argentumandcoins 70]

My last 9 comments in reply to negatives were of the utmost professionalism (8 from the mad Irish man and 1 from a guy in Malta who wanted me to discount 2 proof sets I had on Buy it now)

Anybody who wants to read the negatives feel free to check my ebay user ID john8150_0

One or two of you will have undoubtedly bought from me in the past.

Unfortunately it's the few rotten apples that leave the sour taste in my mouth and with nearly 8000 feedback I have obviously had considerably more decent honest buyers than I have had conmen.

[azda 979]

I believe that when someone starts a dispute that the seller has some advice from ebay which asks if you think the buyer is trying to pull a fast one, obviously from whats been said it seems he is, so let him go for it and then report him to ebay.

[Peckris 579]

The latest from an a***hole in the States who "bought" an Indian Head for less than £10 including postage (un-tracked of course). Posted first week of Feb and still not there. I offered to halve the loss with him or told him to open a dispute via paypal to reclaim the whole lot;

I will be opening a dispute monday if the coin does not show up. I am not happy at all you are making me do that. I will not accept half of my money when I recieved nothing. I would understand if it was less grade but I have NOTHING. On monday if I have no coin or full refund I will also be leaving negative 1star feedback.

Now I know what all of you that are only buyers are going to say, but, if you pay cash in the form of a cheque, BACS or PO for a coin do you risk the sender using standard untracked and un-insured post?

I've never sold anything on eBay, not ever. All these nightmare stories don't make me rush to start. But if I ever do, I will be insisting on tracked postage ONLY, and that I will not do business under any other circumstances.

[argentumandcoins 70]

I have been contacted by Declan today and have sent him my full blocked bidders list. 1 of the bidders on my list hit him for a nominal value coin 3 years ago. Small world or regular con merchant?

[argentumandcoins 70]

I believe that when someone starts a dispute that the seller has some advice from ebay which asks if you think the buyer is trying to pull a fast one, obviously from whats been said it seems he is, so let him go for it and then report him to ebay.

That doesn't happen in the UK mate. Ebay/paypal just assume that the seller is guilty because they can replace sellers easily but if the buyers leave that kills them dead.

[argentumandcoins 70]

8 negatives removed from my ebay account tonight after speaking with a lovely Irish girl called Kelly at ebay.

Paypal found in buyers favour today and ripped the money from my account, I phoned ebay customer service and they can do a check with the Irish postal service which showed the items were signed for by the buyer

Great I get my feedback revised and have the 1 star DSR's removed. Only 1 problem, he is a lying cheating fraudster and they will not pass the case to the local plod so that he can be hung, drawn and quartered. Oh, actually 2 problems, ebay can't refund my money, I have to contact paypal tomorrow when their offices are open

[1949threepence 3,367]

8 negatives removed from my ebay account tonight after speaking with a lovely Irish girl called Kelly at ebay.

Paypal found in buyers favour today and ripped the money from my account, I phoned ebay customer service and they can do a check with the Irish postal service which showed the items were signed for by the buyer

Great I get my feedback revised and have the 1 star DSR's removed. Only 1 problem, he is a lying cheating fraudster and they will not pass the case to the local plod so that he can be hung, drawn and quartered. Oh, actually 2 problems, ebay can't refund my money, I have to contact paypal tomorrow when their offices are open

...and did you ? If so, at the risk of sounding impertinently nosey, what happened ?

[argentumandcoins 70]

Yes, I contacted them and had the payment reversal reversed after the refund of the payment had been refunded (sorry, it's Dublin and I was confused).

Fraudster has his coins, I have my money and he is allowed to con the next seller he meets, the world is at peace.

[Hussulo 6]

Yes, I contacted them and had the payment reversal reversed after the refund of the payment had been refunded (sorry, it's Dublin and I was confused).

Fraudster has his coins, I have my money and he is allowed to con the next seller he meets, the world is at peace.

Hi John,

So glad you got it fixed and have been vindicated. I have to admit the most trouble I have had on ebay is when selling low value coins. As you say you don't want to pass a big postage charge onto the buyer as it will put them off bidding and effect your stars. Also if you don't pay for signed for etc. and the buyer claims not to have received the item then you don't have a leg to stand on. Its quite easy for someone to claim to not have received a coin when they have.

The trouble with Airsure is they track the item to the persons door but the person doesn't have to sign for the item? So a posty could give it to the neighbour, leave it on the doorstep etc..

The trouble with International signed for is it is tracked within the UK and not after that. The plus side is the receiver has to sign for the package.

I wish the Royal Mail could offer a service that tracks an item to the recipiants door AND have them sign for it.

Kind of like an International Airsure signed for?

[argentumandcoins 70]

Thought I'd revise this one after another gaggle of claims (mainly Eastern European).

My blocked list is now larger than my regular buyers list

Any of you fine folk that sell on ebay are more than welcome to a cut and pasted version if you wish to ammend your own.

[azda 979]

Thought I'd revise this one after another gaggle of claims (mainly Eastern European).

My blocked list is now larger than my regular buyers list

Any of you fine folk that sell on ebay are more than welcome to a cut and pasted version if you wish to ammend your own.

Aye ta....

[bagerap 706]

I've just had a UK buyer with nearly 5000 feedbacks ask:

1) What kind of tracking system I use

2) Can I put the item description on the outside of the packet. (sure it's a 1 ounce silver round)

3) Can I send him a VAT invoice by email.

Given his options, he then pays for second class, unrecorded.

I paid the extra 86p recorded fee myself as this had all the signs of a claim in the making.

[TomGoodheart 400]

Meh. When I buy on ebay whether it's for a couple of quid or hundred, it'll be a coin I want and I fugure, why take the risk? So even if signed for insured post isn't offered I ask for it and have never had anyone refuse.

When selling I use minimum recorded delivery. While I think the vast majority of folk on ebay are honest, why take the risk I think?

Just out of interest, do bidders know when they have been blocked?

[argentumandcoins 70]

Meh. When I buy on ebay whether it's for a couple of quid or hundred, it'll be a coin I want and I fugure, why take the risk? So even if signed for insured post isn't offered I ask for it and have never had anyone refuse.

When selling I use minimum recorded delivery. While I think the vast majority of folk on ebay are honest, why take the risk I think?

Just out of interest, do bidders know when they have been blocked?

The big problem for me is with lower value International sales, where the minimum that the Royal Money Machine charge for tracked is now £8. who in their right mind would pay that for a £2-£4 coin?

Ebay is my way of shifting dross that is not good enough for my site or coins that need a worldwide audience to achieve the best results.

In relation to blocked bidders, yes, they do know they are blocked when they attempt to bid.

I have blocked countries on my listings and nobody in those countries can bid on my items now (unless they email me and I add them to a pre-approved bidders list). Those countries are Spain, Italy, Romania, CHINA, India, Ukraine and Russia.

Todays pain in the posterior was a Russian gentleman who won a halfpenny token for less than £3, his total with airmail was about £4.40. I was messaged by him last month "me not got my item when you post?" I gave him the date of dispatch (from the ebay site) and told him to open a dispute and I would refund him immediately. Todays message;

I will be forced to leave negative feedback..(

Is opening a dispute such an arduous task? That is the only way ebay can keep tabs on scammers and how I manged to get the last one kicked off the site.

I had another "lady" of Eastern European nationality now residing in Belgium rape me for a £22 Netherlands 10 Cent. She is an ebay seller and will only sell with registered postage as an option. She has obviously been the subject of claims but is more than happy to rip somebody else off?

[Gary D 76]

Meh. When I buy on ebay whether it's for a couple of quid or hundred, it'll be a coin I want and I fugure, why take the risk? So even if signed for insured post isn't offered I ask for it and have never had anyone refuse.

When selling I use minimum recorded delivery. While I think the vast majority of folk on ebay are honest, why take the risk I think?

Just out of interest, do bidders know when they have been blocked?

The big problem for me is with lower value International sales, where the minimum that the Royal Money Machine charge for tracked is now £8. who in their right mind would pay that for a £2-£4 coin?

Ebay is my way of shifting dross that is not good enough for my site or coins that need a worldwide audience to achieve the best results.

In relation to blocked bidders, yes, they do know they are blocked when they attempt to bid.

I have blocked countries on my listings and nobody in those countries can bid on my items now (unless they email me and I add them to a pre-approved bidders list). Those countries are Spain, Italy, Romania, CHINA, India, Ukraine and Russia.

Todays pain in the posterior was a Russian gentleman who won a halfpenny token for less than £3, his total with airmail was about £4.40. I was messaged by him last month "me not got my item when you post?" I gave him the date of dispatch (from the ebay site) and told him to open a dispute and I would refund him immediately. Todays message;

I will be forced to leave negative feedback..(

Is opening a dispute such an arduous task? That is the only way ebay can keep tabs on scammers and how I manged to get the last one kicked off the site.

I had another "lady" of Eastern European nationality now residing in Belgium rape me for a £22 Netherlands 10 Cent. She is an ebay seller and will only sell with registered postage as an option. She has obviously been the subject of claims but is more than happy to rip somebody else off?

A coin from the States caught my eye and I'd probably get it for the $9.99 starting price, it's the $37 postage that I'm find a bit hard to swallow.

[1949threepence 3,367]

I've just had a UK buyer with nearly 5000 feedbacks ask:

1) What kind of tracking system I use

2) Can I put the item description on the outside of the packet. (sure it's a 1 ounce silver round)

3) Can I send him a VAT invoice by email.

Given his options, he then pays for second class, unrecorded.

I paid the extra 86p recorded fee myself as this had all the signs of a claim in the making.

I don't blame you at all. That said, as a buyer, I have had recorded delivery items just shoved through the letter box, with all the tabs still intact, and even after several days, the Royal Mail website still showing the item at Plymouth Post office, or wherever. If I had been dishonest I could have claimed non delivery.

Meh. When I buy on ebay whether it's for a couple of quid or hundred, it'll be a coin I want and I fugure, why take the risk? So even if signed for insured post isn't offered I ask for it and have never had anyone refuse.

When selling I use minimum recorded delivery. While I think the vast majority of folk on ebay are honest, why take the risk I think?

Just out of interest, do bidders know when they have been blocked?

Some sellers don't offer special next day delivery insured post, and you have to ask. Interestingly enough, the 1881 I've just bought was only offered as £1.50 recorded delivery, but sent special delivery. Saved about £4.00 there.

[1949threepence 3,367]

Meh. When I buy on ebay whether it's for a couple of quid or hundred, it'll be a coin I want and I fugure, why take the risk? So even if signed for insured post isn't offered I ask for it and have never had anyone refuse.

When selling I use minimum recorded delivery. While I think the vast majority of folk on ebay are honest, why take the risk I think?

Just out of interest, do bidders know when they have been blocked?

The big problem for me is with lower value International sales, where the minimum that the Royal Money Machine charge for tracked is now £8. who in their right mind would pay that for a £2-£4 coin?

Ebay is my way of shifting dross that is not good enough for my site or coins that need a worldwide audience to achieve the best results.

In relation to blocked bidders, yes, they do know they are blocked when they attempt to bid.

I have blocked countries on my listings and nobody in those countries can bid on my items now (unless they email me and I add them to a pre-approved bidders list). Those countries are Spain, Italy, Romania, CHINA, India, Ukraine and Russia.

Todays pain in the posterior was a Russian gentleman who won a halfpenny token for less than £3, his total with airmail was about £4.40. I was messaged by him last month "me not got my item when you post?" I gave him the date of dispatch (from the ebay site) and told him to open a dispute and I would refund him immediately. Todays message;

I will be forced to leave negative feedback..(

Is opening a dispute such an arduous task? That is the only way ebay can keep tabs on scammers and how I manged to get the last one kicked off the site.

I had another "lady" of Eastern European nationality now residing in Belgium rape me for a £22 Netherlands 10 Cent. She is an ebay seller and will only sell with registered postage as an option. She has obviously been the subject of claims but is more than happy to rip somebody else off?

I'm surprised Spain and Italy are on your list of blocked countries, John. I would have thought they might be OK.

The rest I can understand though.

[argentumandcoins 70]

Meh. When I buy on ebay whether it's for a couple of quid or hundred, it'll be a coin I want and I fugure, why take the risk? So even if signed for insured post isn't offered I ask for it and have never had anyone refuse.

When selling I use minimum recorded delivery. While I think the vast majority of folk on ebay are honest, why take the risk I think?

Just out of interest, do bidders know when they have been blocked?

The big problem for me is with lower value International sales, where the minimum that the Royal Money Machine charge for tracked is now £8. who in their right mind would pay that for a £2-£4 coin?

Ebay is my way of shifting dross that is not good enough for my site or coins that need a worldwide audience to achieve the best results.

In relation to blocked bidders, yes, they do know they are blocked when they attempt to bid.

I have blocked countries on my listings and nobody in those countries can bid on my items now (unless they email me and I add them to a pre-approved bidders list). Those countries are Spain, Italy, Romania, CHINA, India, Ukraine and Russia.

Todays pain in the posterior was a Russian gentleman who won a halfpenny token for less than £3, his total with airmail was about £4.40. I was messaged by him last month "me not got my item when you post?" I gave him the date of dispatch (from the ebay site) and told him to open a dispute and I would refund him immediately. Todays message;

I will be forced to leave negative feedback..(

Is opening a dispute such an arduous task? That is the only way ebay can keep tabs on scammers and how I manged to get the last one kicked off the site.

I had another "lady" of Eastern European nationality now residing in Belgium rape me for a £22 Netherlands 10 Cent. She is an ebay seller and will only sell with registered postage as an option. She has obviously been the subject of claims but is more than happy to rip somebody else off?

I'm surprised Spain and Italy are on your list of blocked countries, John. I would have thought they might be OK.

The rest I can understand though.

Italy is a nightmare (probably post office thefts), Spain is there purely down to one buyer who had caused multiple problems for multiple sellers. I got him kicked off ebay but opening a new account on ebay is as easy as getting fat on KFC.

Over the years I haven't had any major sales to Spain via ebay (a couple of good buyers from my site though) so I figured better safe than sorry. Any genuine bidder is more than welcome to email and I will put them on my accepted bidders list (as long as they agree to pay for tracked shipping of course).

China is a no no both for customs reasons and the fact that I don't like them having a steady flow of GB silver coins (which is all they seem to want to buy for some strange reason). All of the others have had multiple non-receipt "buyers"

[circusbear 0]

hi,

I recently had a item sent to Germany which was `lost` in transit .the buyer opened a case after three days!!! .I then was told by ebay to respond in german (as the case was opened in Germany)when i explained i cannot write/speak german ,i was told to buy translation software . ebay then refunded the buyer after 5 days without my consent .the buyer sent me at least 4 messages every day from puchase date ,was rude and when i complained i was told i had to put up with it as the buyer was frustrated!!! any protection for sellers is non-existent

[argentumandcoins 70]

hi,

I recently had a item sent to Germany which was `lost` in transit .the buyer opened a case after three days!!! .I then was told by ebay to respond in german (as the case was opened in Germany)when i explained i cannot write/speak german ,i was told to buy translation software . ebay then refunded the buyer after 5 days without my consent .the buyer sent me at least 4 messages every day from puchase date ,was rude and when i complained i was told i had to put up with it as the buyer was frustrated!!! any protection for sellers is non-existent

There is a half decent free translator on google. I have used it in the past and although some of it comes out weeding strongly sic the main thrust is usually comprehensible.

If you can't take a joke you shouldn't sell on ebay I suppose!